Help centre
Quick answers to the questions we hear most often.
How do I track my order?
Open My Account → My Orders for live status, or use the Track Order page with your order number and email address.
What are the delivery charges?
Delivery is free on orders above ₹999. Below that, a flat ₹79 applies. Store pickup is always free.
How long does delivery take?
Most orders are delivered within 2–5 days. You will see the estimate for your pincode on the product page.
Can I pay cash on delivery?
Yes. Cash on Delivery is available on orders up to ₹50,000.
Which payment methods do you accept?
UPI, credit and debit cards, net-banking, EMI and popular wallets. Online payments are processed securely by Razorpay.
Can I cancel my order?
You can cancel from My Orders any time before the order is shipped. Prepaid orders are refunded to the original payment method.
How do returns work?
If something is wrong with your product, request a return from My Orders within 7 days of delivery and our team will arrange the pickup.
Are the products genuine?
Always. Everything we sell is brand new, sourced through authorised channels and covered by the manufacturer warranty.